Privacy Policy
Last updated: October 24, 2023
Our Privacy Promise
We do not sell your personal data or diagram inputs. Data sent to our AI providers is ephemeral and is not used to train their models. Your ideas remain yours.
At Draw0, we believe your diagrams and ideas belong to you. This Privacy Policy explains how we collect, use, and protect your information when you use our AI-powered diagramming tool. We strive for transparency and simplicity in everything we do, including our legal policies.
1. Data Collection
We collect information to provide better services to all our users. This includes:
- Account Information: When you sign up, we collect your email address and name to manage your account and authenticate your access.
- Diagram Content: The text prompts you enter and the resulting diagrams generated are stored securely so you can access them later.
- Usage Data: We collect anonymous metrics on how you interact with the editor to improve performance and user experience.
2. AI Processing
How prompts are handled
When you input a prompt to generate a flowchart, that text is transmitted securely to our LLM (Large Language Model) partners.
Crucially, we have agreements in place ensuring that your data is:
3. Data Usage
We use the collected data for specific purposes:
Service Provision
To provide, operate, and maintain our diagramming editor.
Security
To monitor and prevent unauthorized use or abuse of our services.
Communication
To send you updates, security alerts, and support messages.
Improvement
To analyze usage trends and improve editor functionality.
4. Third-Party Sharing
We respect your trust. We do not sell your personal data. We only share information with third parties when necessary to provide the service:
5. Cookies
We use cookies solely for essential functions like keeping you logged in and remembering your preferences. You can control cookie settings through your browser, but disabling them may affect your ability to use the editor.
6. Your Rights
GDPR & CCPA Compliance
Regardless of where you live, we extend the same rights to all users.
Request a copy of all data we hold about you.
Update any incorrect information in your profile.
Request complete deletion of your account and data.
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us. We usually respond within 24 hours.